Privacy Policy

We may use information to respond to enquiries, provide requested resources such as the 7-Day Reset, process assessment bookings and payments, schedule and conduct coaching and lifestyle assessments, provide coaching services, and communicate about bookings, payments, assessments and services.

We may also use information to maintain appropriate business and service records, improve the website and services where applicable, comply with applicable legal obligations, prevent misuse and protect legitimate business interests.

We do not use information shared through coaching services to provide medical diagnosis or treatment.

Information submitted through enquiry, assessment or application forms may be used to understand your needs, prepare for an assessment, determine whether Healthy Steps may be suitable and communicate about next steps.

When you book an appointment, the booking provider may collect scheduling details and any information you enter on its platform. Please review that provider’s privacy policy before submitting information.

Payments for applicable services may be processed through Razorpay, and assessment appointments may be scheduled through Calendly. These providers may process information necessary to complete the payment or booking. Their own terms and privacy policies may also apply.

We may contact you by email, telephone or WhatsApp about an enquiry, booking, payment, assessment, coaching service or other communication you have requested or consented to receive.

Where applicable, you may ask us to stop non-essential promotional communication. Service-related messages may still be sent when needed to fulfil a booking or agreement.

We use reasonable administrative and technical safeguards intended to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain appropriate business records, resolve disputes, meet applicable legal or regulatory requirements, and enforce agreements where applicable. Retention may vary depending on the type of information and the purpose for which it was collected.

This website may use essential cookies or similar technologies necessary for basic website operation, security and functionality. Where non-essential cookies or analytics technologies are used in the future, the relevant information and choices will be provided as required.

Subject to applicable Indian law, you may contact Healthy Steps regarding personal information held about you, including applicable requests for access, correction or deletion, or concerns about how your information is processed.

Where consent is the basis for processing, you may contact Healthy Steps to withdraw that consent, subject to applicable law and any consequences of withdrawal.

To submit a request, contact: healthysteps66@gmail.com. We may need to verify your identity before acting on a request.

This website and its services may rely on Razorpay for payment processing and Calendly for appointment scheduling. These providers may have their own terms and privacy policies, which apply independently when you use their services.

This website and Healthy Steps coaching services are intended for adults. Healthy Steps does not knowingly seek to collect personal information from children through this website.

We may update this Privacy Policy when our practices, services or legal obligations change. The updated version will be posted on this page with a revised effective date.